Opinion: Customer service has become the ultimate oxymoron

Opinion: Customer service has become the ultimate oxymoron

The quest seemed simple enough: buy a small contraption to boost the spotty cellphone signal at my house so I wouldn’t need to walk up and down the driveway to find a place to make calls. Such boosters were not cheap, I was told, but they were easy to find – most every big-box office-supply … Read more

North Vancouver home with a classic architect’s touch gets top dollar

North Vancouver home with a classic architect’s touch gets top dollar

1043 Clements Ave., North Vancouver, BC Asking price: $2.195-million (April 1) Selling price: $2.375-million (April 7) Days on market: 6 Tax: $6,547.12 (2022) Listing agent: Trent Rodney, Royal LePage Sussex The action Listing agent Trent Rodney, who has a large database of West Coast architecture fans, gave 80 two-minute tours of the home over two … Read more

Review: Unassuming North Vancouver café serves some of the most adventurous food in the Lower Mainland

Review: Unassuming North Vancouver café serves some of the most adventurous food in the Lower Mainland

Winston restaurant in North Vancouver on June 9.DARRYL DYCK/The Globe and Mail Name: Winston Lease: 228 Lonsdale Ave., North Vancouver Phone: 778-340-6393 Website: winston-on-lonsdale.com Kitchen: West Coast, Asian-inspired farm-to-table Prices: Dinner, shared plates, $6 to $40; five-course chef’s menu, $50 a person Additional information: Open Wednesday to Sunday, brunch 9 am to 3 pm, dinner … Read more

Aritzia’s new CEO on the retailer’s future

Aritzia’s new CEO on the retailer’s future

Aritzia CEO Jennifer Wong at their head office in Vancouver on May 28.Jimmy Jeong/www.jimmyshoots.com/TGAM At some companies, the appointment of a new chief executive officer signals a change in leadership, and a new strategic direction. At Vancouver-based retailer Aritzia Inc., ATZ-T which has seen significant growth in recent years, the main priority is to keep … Read more